Fengxian tax authorities provide convenient online services for taxpayers

Jan 12, 2018

Fengxian tax authorities are using the Internet platform to make tax services more convenient and efficient for taxpayers.

An official WeChat account was launched last May to answer to people's need with interactive experience.

On the account, users can get online a queuing number before going to the tax office and check the waiting lines for tax declaration, invoice sale and other tax-related matters.

An alert message will be sent out to remind a taxpayer not to miss the number call. 

The account is now used by more and more taxpayers in the district. Up to 300 people now queue on the platform each day. The platform development team will then optimize its features to predict flow coming into the office so as to make the time table more flexible.

Meanwhile, the account does plenty of publicity on tax laws, relevant information and latest policies or notices. Smart consulting and inquiring are also available to keep taxpayers informed.

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